Process Optimisation
Tenant Portal
Contracts, rent and tenant sales on one set of data, with alerting and the numbers behind an expansion decision.
The situation
Leases live in a folder, tenant sales live in spreadsheets sent by email, and rent is a percentage of sales that nobody can calculate until half the next month has gone.
When a tenant is doing well, nobody finds out until the renewal comes round — and when it is time to suggest a second unit, there is no evidence to put in front of them.
How it works
Contracts, units, rent and sales sit on one set of data. Turnover rent calculates itself as sales arrive, instead of waiting for a manual summary.
Alerts arrive before things become problems: leases approaching expiry, rent outstanding, documents still missing.
The part that makes money is cross-branch insight — which tenants are performing in one location, and which other locations have a similar customer mix and no equivalent tenant yet.
What changes
- Lease paperwork down 91% — 96 hours a month to 8
- Over 20% of tenants opened a new branch on insight the platform surfaced
- Turnover rent calculated the moment sales land
- No lease expires unnoticed
Who it is for
- Shopping centres and community malls
- Leased office buildings
- Markets and multi-tenant retail
- Industrial estates and leased warehousing
What it connects to
- Tenant POS systems
- Accounting and ERP
- Invoicing and receipting
- Access control